We are quickly approaching our busiest time of the year when our telephone traffic peaks. I want to offer some information that may be helpful to you.
Our main telephone number is (256) 586-4111, but we have direct lines from Birmingham (205) 322-7452 and Huntsville (256) 534-6922. If you are calling from anywhere else in the United States, we have two toll free numbers, 1-800-551-6253 and 1-800-551-6254. Our active switchboard hours are 8:00 am to 8:00 pm Monday through Friday and 8:00 am to 5:00 pm on Saturdays.
Should you call outside of those hours, you can get straight to your Tax Advisor or their voice mail by pressing their extension number. Here is a list of the Tax Advisor’s extensions:
- Anthony Nash, CPA – Ext. 121
- Buddy Fricke, EA – Ext. 124
- Chris Toney, EA, CPA – Ext. 123
- Jonathan Neighbors, EA – Ext. 120
- Mary Penton, EA – Ext. 122
If you use email, it may be a better method of getting a quick response.
- Anthony Nash, CPA – anthony at bara dot net
- Buddy Fricke, EA – buddy at bara dot net
- Chris Toney, EA, CPA – chris at bara dot net
- Jonathan Neighbors, EA – jonathan at bara dot net
- Mary Penton, EA – mary at bara dot net
IMPORTANT: If you are calling to schedule an appointment, do not ask to be put through to your advisor in the Tax Department. Only the ladies in the front office can assist you with scheduling an appointment.
- Lauren Cothran – Ext. 110
- Brooke Pounders – Ext. 113
- Tracie Gilley – Ext. 112
- Diane Gilley – Ext. 116
Footnote: Our very busiest times are the first two weeks and last two weeks of tax season. Take advantage of this time and contact us sooner rather than later.
Data depicted in chart above:
Telephone Traffic (last week)
Cook & Co. Tax Advisors at Bara Business Center
Date | Incoming | Outgoing | Total |
3/6/2017 | 91 | 104 | 195 |
3/7/2017 | 65 | 74 | 139 |
3/8/2017 | 73 | 94 | 167 |
3/9/2017 | 68 | 107 | 175 |
3/10/2017 | 61 | 58 | 119 |
3/11/2017 | 31 | 52 | 83 |
Total | 389 | 489 | 878 |
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